Introduction
The Knowledge Management Framework is a guide of good practices in different aspects of KM.
It is a set of document available freely on the CEN Website:
Titles: CWA 14924 (Multipart)
CWA 14924-1 European Guide to good Practice in Knowledge Management
- Part 1: Knowledge Management Framework
KM Framework, which sets the overall context for KM at both the organizational and personal level;
CWA 14924-2 European Guide to good Practice in Knowledge Management
- Part 2: Organizational Culture
Culture and KM, which explains to readers how to create the right cultural environment for introducing KM;
CWA 14924-3 European Guide to good Practice in Knowledge Management
- Part 3: SME Implementation
Implementing KM in Small and Medium-Sized Enterprises (SMEs), which provides a project management methodology to help SMEs (and other organizations) get started in KM;
CWA 14924-4 European Guide to good Practice in Knowledge Management
- Part 4: Guidelines for Measuring KM
Measuring KM, which helps organizations assess their progress in KM;
CWA 14924-5 European Guide to good Practice in Knowledge Management
- Part 5: KM Terminology
KM Terminology, which summarizes the key KM terms and concepts that readers will find useful when navigating through the guide.