09 - Knowledge Management Framework

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Keywords: Information exchange

Introduction

The Knowledge Management Framework is a guide of good practices in different aspects of KM.

It is a set of document available freely on the CEN Website:

http:⁄⁄www.cenorm.be⁄cenorm⁄businessdomains⁄businessdomains⁄isss⁄cwa⁄knowledge+management.asp

Titles: CWA 14924 (Multipart)

CWA 14924-1 European Guide to good Practice in Knowledge Management - Part 1: Knowledge Management Framework

KM Framework, which sets the overall context for KM at both the organizational and personal level;

CWA 14924-2 European Guide to good Practice in Knowledge Management - Part 2: Organizational Culture

Culture and KM, which explains to readers how to create the right cultural environment for introducing KM;

CWA 14924-3 European Guide to good Practice in Knowledge Management - Part 3: SME Implementation

Implementing KM in Small and Medium-Sized Enterprises (SMEs), which provides a project management methodology to help SMEs (and other organizations) get started in KM;

CWA 14924-4 European Guide to good Practice in Knowledge Management - Part 4: Guidelines for Measuring KM

Measuring KM, which helps organizations assess their progress in KM;

CWA 14924-5 European Guide to good Practice in Knowledge Management - Part 5: KM Terminology

KM Terminology, which summarizes the key KM terms and concepts that readers will find useful when navigating through the guide.