Introduction

Standards dedicated to product development both hardware and software and more generally concerning businesss organisation. This definition encompasses aspects like computer security.

List of available standards (by domain)

ISO 9000:2000 quality management system standards. This chapter contains the ISO 9000:2000 standard along with all the necessary technical reports.

The Quality Management System Zone contains all the data concerning the quality management system itself: Quality manual, procedures, instruction of work, forms, ...

ISO 10002:2004 Customer satisfaction. Customer feedback must be managed with extreme care, this standard and the continuous improvement process are located in dedicated chapters.

ISO 27001:2005 information security management. Information security requires a special care as knowledge companies are vulnerable to computer threats.

ISO 15288:2002 - Systems engineering — System life cycle processes

ISO standards. ISO standards without direct relationship with Quality Management.

IEEE Standards. These standards concern mainly system and software requirements and quality. IEEE standards referenced here are dealing with software/system requirements.

NISO Standards. National Information Standards Organization technical standards to manage information. These standards are widely used in the publishing industry and by libraries.

URL: http://www.niso.org/

IDEF Standards. IDEF0 and IDEF3 are organization graphical modeling languages. IDEF0 is used extensively to display the company's processes.

URL: http://www.idef.com

EIA standards  Electronic Industries Alliance standards and documents. They concern mainly electronics and system engineering.

URL: http://www.geia.org/